As there are several ways to get your email, I am often asked by my customers about getting their email downloaded to their desktop, laptop, and even a mobile device.

POP3: The problem with POP3 sharing is that you are essentially downloading the same email 2 or 3 times; and these are being marked as ‘unread.’ This means you will have to wade through your email each time on each machine. Therefore, this is not truly syncing but rather sharing.

The only way to truly sync your email is with Exchange Server (for Windows) or utilize Internet Message Access Protocol (IMAP).

IMAP allows for two-way communication between your e-mail account and your devices. That means whatever software or computer you use to access your e-mail, they will sync. But this requires that the email remain on your email server. If you are like me, I have over 2GB of emails and many hosting accounts limit your web and email space. If you go over this amount, your website can go down for going over the limit. If you choose this, be sure that you have enough email space and bandwidth to account for this traffic.

Exchange Server: For my business this was the best solution. All my emails are truly synced on all of my devices. The downside is the Exchange Server can get expensive if you require several email accounts (on a hosted solution) or intend to host your own email at your business. They generally run between $8 – $25 per month per account. Having said that, how much will you save in frustration and time reviewing the same emails.

We recommend Apptix for Hosted Exchange Service

Setup POP3 on several devices

By default, when you download new messages from a POP3 e-mail account, the messages are deleted from the POP3 mail server. If you check your POP3 e-mail account from different computers by using the default Microsoft Office Outlook 2007 POP3 settings, the computer that downloads a new e-mail message is the only location where the message is stored. The message is no longer on the POP3 mail server when you connect from another computer. – Microsoft.com (read more)

To setup your POP3 with your Outlook on your PC and laptop, here are the steps:

1. Click Tools | Account Settings
2. Under Name, select the POP3 e-mail account that you want to change, and then click Change.
3. Click More Settings.
4. Click the Advanced tab, and then under Delivery, select the Leave a copy of messages on the server check box.
5. Then be sure to select the number of days to remove older messages from your server. These settings might help prevent you from exceeding the maximum mailbox size set by your Internet service provider (ISP) or web host.

If you are having problems sending email using your own mailserver, make sure that your ISP has not blocked your domain’s IP or SMTP port 25. Recently, Comcast has done just that. I’ve had a flurry of issues and have had to make changes to my client’s outgoing settings in their Outlook.

There are various solutions to consider:

As an example,  WestHost will setup an alternate port (2525 versus 25). Then you would need to set your Outlook to send email on port 2525 and to authenticate to the outgoing server, using the same information as the incoming server.

Each host will have their settings or you can use the server settings that your ISP provides you. Below are various SMTP settings for top ISPs. You will need your ISP login and password if you decide to use their outgoing SMTP.

AT&T: Set your outgoing SMTP to mailhost.worldnet.att.net
Comcast: Use Port 587 or set your outgoing SMTP to smtp.comcast.net
AOL :  outgoing mail server to smtp.aol.com
NetZero: outgoing mail server to smtp.netzero.net

Below is Comcast’s Explanation:

“Port 25 is an unsecured port on a computer that those sending spam can take control of to send spam – often without the user ever knowing his/her computer has been compromised. When spam from a compromised computer is detected, Comcast’s anti-spam systems automatically apply a sending block and send an email notification to the affected subscriber’s comcast.net email address. This block does not interrupt mail service for Webmail (e.g. Comcast, Yahoo, Gmail, or Hotmail); however, this block does prevent email programs or clients (e.g. Outlook Express) from sending email. Client e-mail programs will still receive email. The instructions at our mail client help page explain how to configure common email client programs to use Port 587, which includes authentication, instead of Port 25.”