Support > Help > Web Statistics
Support :: Check Your Web Site Statistics
Depending on your hosting package and setup, each client may have a different format for viewing their online statistics.
Unix Based — Webalizer
- Go to http://www.YOURDOMAIN.com/Webalizer.
- You will see a page with statistics for your domain for all tracked months, starting with the month that you installed Webalizer. If you are using a brand new domain, you won't see many statistics there yet.
- If you click on the Month link from this page, you will be taken to the detailed reports for the month.
Windows Based — Helm
- Log into your control panel
- Click the Packages icon
- Choose your package plan
- Click the Statistics package. You will see all of the statistics for your web site.
Statistical Terms
Hit - is a single, successful request made by a web browser. Every successful request for any resource on the web server, whether for an image or a document or for another type of information, is regarded as a hit.
Visit - one or more accesses made by the same visitor, with no more than a certain time interval between accesses. This is a crucial statistic to determine your web site's success.
Unique sites - total number of individual sites (addresses) on the Internet which have accessed your web server one or more times during the interval covered by the report.
Unique URLs - total number of individual documents (files) on your web server which have been delivered one or more times during the interval covered by the report.
Agent - or user agent, a web browser or other program used to access your web server. Most user agents are web browsers such as Microsoft Internet Explorer and Netscape Navigator, but a significant number are automated Internet-indexing programs, such as Altavista.
Kilobyte - one thousand characters of information. In the reports generated by Webalizer, the "Kilobytes transferred" figure refers to the number of characters of information that were sent to the browser. This is helpful in determining how much of the web server's connection to the Internet (how much bandwidth) is currently in use. It is especially useful to site administrators who pay for bandwidth by the megabyte or gigabyte on a regular basis.
Files - represent the total number of hits (requests) that actually resulted in something being sent back to the user.
Referrers - URLs that lead a user to your site or caused the browser to request something from your server. The vast majority of requests are made from your own URLs, since most HTML pages contain links to other objects such as graphics files. If one of your HTML pages contains links to 10 graphic images, then each request for the HTML page will produce 10 more hits with the referrer specified as the URL of your own HTML page.
Search Strings - examines the referrer string and looking for known patterns from various search engines. The search engines and the patterns to look for can be specified by the user within a configuration file. The default will catch most of the major ones.
Entry/Exit pages - those pages that were the first requested in a visit (Entry), and the last requested (Exit). These pages are calculated using the Visits logic above. When a visit is first triggered, the requested page is counted as an Entry page, and whatever the last requested URL was, is counted as an Exit page.
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